The MCW betting company attaches great importance to players’ privacy and strives to protect users’ personal information. This privacy policy helps build an honest and open relationship between the company and the players. Understanding how the company collects personal data and how it uses it helps players to use their rights properly. This Privacy Policy describes in detail how MCW Casino uses players’ personal data when using websites.
It is worth remembering that this privacy policy is an integral part of the terms of the companies and must be accepted by users. If users do not agree with any of the provisions set out in this Privacy Policy, the company recommends that users refrain from further use of the platform. It is worth noting that account registration, placing bets, and transferring funds will be considered confirmation of the full agreement of the players with the Terms and Privacy Policy.
Collection of Personal Information
The MCW betting company, together with its branches, controls how players’ personal data is collected and for what purpose it is used. The collection of personal information is a voluntary process in which users provide their personal data to the company for security purposes. Players provide their data during the registration process, placing bets and using the services of the official website. Personal data may include any information about the user that can be used to identify him. The following are the basic information that is collected by the company during the use of the service by players:
- Name, address, phone number and email address;
- Age and gender of the user;
- Residential address;
- History of monetary transactions;
- Settings for using the official website;
- The IP address used on the user’s device, the type and version of the browser, and the operating system;
- The history of the actions on the official website.
Users should note that the company does not collect data related to race, ethnicity, sexual orientation, health, genetic, and biometric information, as well as religious and philosophical views. MCW Betting Company attaches great importance to the privacy of its customers and respects their right to privacy.
Moreover, players should understand that phone calls to the customer service department are recorded to ensure security. When using the chat on the official website, the betting company reserves the right to keep records or otherwise process the data received.
Cookies Files
Cookies are text files that store information about the preferences and interests of users. When visiting the official MCW Casino website, users can voluntarily agree to their storage on their devices. These cookies help to personalize advertisements and track the use of the site to improve services. Players can learn more about the use of Cookies in a special section of the company’s Terms and Conditions on the official website.
The Purpose of Collecting Personal Information
MCW Casino betting company is constantly working to improve its services for users, actively collecting their personal data. The main purpose of this process is to ensure reliable player security and fraud prevention. In addition, data collection helps to improve the quality of services provided and improve the functionality of the platform. The analysis of personal data allows a deeper understanding of the needs and preferences of users, which, in turn, contributes to the development of new functions and the improvement of existing services. The Company uses the information for the following purposes:
- Provision of services requested by users;
- Ensuring honesty and security;
- Fulfillment of legal obligations;
- Monitoring the effectiveness of the official website;
- Providing marketing information.
Users’ personal data is used to provide access to the official website, create accounts, participate in online sports betting and casino games, as well as to provide customer support. To provide services, MCW Betting Company may share personal information with external organizations acting on behalf of the company.
User Rights
Players using the MCW Casino services voluntarily consent to the processing of personal data. However, if over time the players have decided to make some changes to their personal data, then they can easily and quickly do so. It is important to remember that the updated data allows you to better understand the needs of players and provide a more personalized service, which ultimately contributes to improving the quality of service and increasing user satisfaction. The basic rights of players in the field of data modification are presented below:
- The right to request a copy of personal information: using chat or email, players can request a copy of personal data. The company has the right to request identification documents to provide a report. The request processing time may take one month;
- The right to delete or restrict the processing of personal data: players may request to delete or restrict the processing of data in certain cases. This right does not apply if removal or restriction is not possible due to legal obligations;
- Right to transfer data: players can request and receive their data for transfer to other organizations, if necessary;
- Right to file a complaint with the supervisory authority: if a player believes that his data protection rights have been violated, he can file a complaint with the appropriate supervisory authority;
- The right to withdraw their consent to the collection, processing, and use of data: at any time, players can withdraw their consent to the collection, processing, and use of your personal data. This means that even if the players have previously given their consent to the processing of data, they can change their decision at any time.
In addition, MCW Casino adheres to strict security and privacy standards to ensure that updated data is protected from unauthorized access. If players have any questions or need help in the process of changing their personal data, they can contact customer support, which is always ready to help.
Dissemination of Personal Information
The MCW betting company has the right to transfer the personal data of players to third parties in certain cases. It is worth remembering that MCW Casino is responsible for the dissemination of information, ensuring security from fraudulent activities. Players’ personal data may be transferred to third parties if legal requirements are met. In addition, data transfer may be necessary in order to help the company provide players with the requested products and services, including interaction with external software vendors.
In addition, if MCW Casino suspects players of cheating or attempting to deceive the company or other users of the platform, for example, through manipulation of games or payment fraud, this may also lead to the transfer of personal data. The Company may use the data to conduct research aimed at preventing addiction, while such information will be processed anonymously. Protecting the company’s rights, property, and security of both the platform and users may also require disclosure of information.
The collected personal data may be stored and processed in any country where the offices, branches, service providers, or agents of the MCW betting company are located. By using the company’s services, players automatically agree to transfer information outside the country.
Player Safety
The MCW betting company is aware of its responsibility, therefore, it strives to ensure the safety and protect the information of its users. All personal data that the company collects directly from users is stored in an encrypted and password-protected database located on a secure network protected by modern software. By observing the privacy policy, the company ensures that all data processing takes place with maximum responsibility and attention to the needs of customers.
To prevent unauthorized access to user data, the company applies special security measures. Access to the personal account can only be obtained by the user himself, thanks to an innovative authentication and identification system. Accounts are protected from hacking and hacker attacks, and the company strictly ensures that personal information is not transferred, exchanged, or sold to third parties. Each user can also independently increase the security of their account by creating strong passwords and avoiding storing them on the devices they use.
The Company retains the personal data of the players for as long as it is necessary to comply with legal or business purposes. After completing certain goals or in the case of a player’s request, personal information is completely destroyed from the platform’s database.
Third-party Websites
In its work, the MCW platform uses third-party services to fully provide available services and functions. However, the company cannot guarantee the protection of information that users provide to third-party online sites associated with its services. These third-party sites operate independently and are not under the control of the company. Information collected by third parties is subject to their privacy policy, if any.
The company’s website may contain links to other resources over which it has no influence and which are not subject to its privacy policy. When users access third-party sites through the links provided, the operators of these sites may collect information that will be used in accordance with their privacy policies. MCW encourages users to carefully review the privacy policies of third-party sites before using their services.
MCW Responsibility
MCW Betting Company makes efforts to provide reliable and high-quality services on its platform for users. However, the company is not responsible for events beyond its control. In the context of constantly evolving technologies, MCW cannot guarantee the error-free operation of the platform, especially with regard to ensuring the confidentiality of user data. The company is also not responsible for any indirect damages resulting from the use or disclosure of personal information. In addition, the platform may contain links to other companies or websites that are not covered by MCW’s privacy policy and for which the company is not responsible in any way.
Changes to the Privacy Policy
This privacy policy is subject to change by the company at any time, so players should review it regularly. Any updates will be posted on the official website, which will allow players not to miss the changes made. If players have any questions, they can contact the support service, where experienced specialists will help solve any problem.